Terms and Conditions
1. Product Usage and Capabilities
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Automated Recording: Korecall systems are designed to automatically record all incoming and outgoing phone calls from designated lines or extensions.
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Data Storage: Every recording includes essential metadata, such as the date, time, phone number, and duration, stored directly on your computer system.
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Retrieval: Recorded files are archived and available for playback through system speakers whenever required for review.
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Compatibility: Our solutions are compatible with analog phone lines, PRI line analog extensions, and all standard EPABX systems.
2. Customer Guarantee and Support
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Money-Back Guarantee: We offer a 15-day money-back guarantee on our recording solutions to ensure customer satisfaction.
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Technical Support: All purchases include 100% lifetime technical support.
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Expertise: Our services are backed by over 15 years of technical knowledge and experience in the communication industry.
3. Compliance and Legal Responsibility
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Legal Use: It is the sole responsibility of the Customer to ensure that the use of call recording equipment complies with local, state, and federal laws regarding privacy and consent.
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Dispute Resolution: While Korecall provides an undisputed record to help solve disputes and restore trust, it is intended as a tool for business discipline and productivity.
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User Consent: By using this website and purchasing our products, the customer acknowledges that over 90% of business inquiries, negotiations, and commitments are made over the phone and agrees to use the recording technology ethically.
4. Orders and Payments
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Pricing: All prices quoted on our website or via official quotation are subject to applicable taxes unless otherwise stated.
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Verification: With over 22,000 happy customers and 8,000+ Amazon customers, we maintain high standards for order processing and verification.
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Retention of Title: Legal ownership of the hardware and software licenses remains with the seller until full payment has been received.
5. Limitation of Liability
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Data Integrity: While Korecall provides a robust solution for capturing “the heart of your business” communications, we are not liable for data loss resulting from hardware failure, unauthorized access, or improper system maintenance by the user.
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Indirect Damages: We shall not be held liable for any indirect or consequential loss resulting from the use or inability to use the call logging software.
Important Privacy Notice
Call recording laws vary by jurisdiction. Please consult with legal counsel to ensure your recording practices (such as “one-party” vs. “all-party” consent) are fully compliant with the law in your specific region.